I am one of those annoying people who research everything. I was very pleased to see the drug testing and background checks for employees. Being able to review a brief bio for the employees was a HUGE plus too. My problem: The garage door spring broke; I did a little research and decided to hire Precision Door to come do the repairs. The Technician (Chad) was prompt, polite, and extremely professional. He was also knowledgeable. Chad pointed out other potential issues, which were obvious to me once I looked at them too (frayed cables, seized bearings). However, Chad did NOT try to sell me things I did not need and even explained what was still in good working order. The garage door operates smoother and quieter than before (better quality parts used during repairs)! All said and done�I will happily refer this company to others.
Showing 7,670 of 8,336 testimonials
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jeff edwards
03/31/2014
I am one of those annoying people who research everything. I was very pleased to see the drug testing and background checks for employees. Being able to review a brief bio for the employees was a HUGE plus too. My problem: The garage door spring broke; I did a little research and decided to hire Precision Door to come do the repairs. The Technician (Chad) was prompt, polite, and extremely professional. He was also knowledgeable. Chad pointed out other potential issues, which were obvious to me once I looked at them too (frayed cables, seized bearings). However, Chad did NOT try to sell me things I did not need and even explained what was still in good working order. The garage door operates smoother and quieter than before (better quality parts used during repairs)! All said and doneâ?¦I will happily refer this company to others.
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James Arp
03/31/2014
The technician was fantastic, courteous, and professional. Showed up on time and performed the work quickly and to my expectations. If I have problems in the future, I will call this company.
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Peter Ten Haagen
03/29/2014
Gil arrived early in the time window despite the inclement weather – I explained that water from a leak upstairs had gotten into the garage door opener. He had a new circuit board on the truck, changed it expertly, lubricated the tracks and rollers and helped me reprogram the remote and keypad. Aces.
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Edith Lecroy
03/28/2014
From the first phone call to installation it has been a great experience . Shaun was the first person we spoke to , then Chad came to our home to show us the product line , and then Dan Mangus came for installation . we purchased a new double door garage door and new precision door opener . It is so quiet you can’t hear it going up or down . Great job guys keep up the good work . We will definitly recommend you to anyone looking for garage doors or openers . PS there was no mess when Dan left .Just can’t say enough good things .
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John Mcdonald
03/28/2014
Chad gave me the estimate and his presentation helped me decide to go with Precision. When I called the office to say I would accept the proposal, I was told the person who would schedule the job was on the phone and would get right back to me. After waiting 5 hours, I called Chad and he took care of communications from then on. Based on the lack of a timely reply, you almost lost the job to a competitor.
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William Mcdonald
03/28/2014
Dan did an outstanding job. He removed the doors, rails, etc. and installed the new. He did this efficiently and in such a short time period. He then showed me the operation of the door, opening, closing, etc. We greatly appreciate his work.
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Mike Boswell
03/28/2014
Chad was very professional, personable and efficient. Chad offered some sound advice about maintenance. He even took the time to explain the workings of the door. I would not hesitate to use Precision in the future.
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William Mcdonald
03/27/2014
Dan did an outstanding job of removing our old door and installing our new door. I could not believe that he did this job by himself and in such a short time. He then showed me the operation of opening and closing the door. Thanks for such a great job.
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Bill Hart
03/27/2014
Excellent tech. Cheerful and efficient. I rarely give 5 stars and rarely answer surveys. You made a very good hire.