Kaylin was AWESOME! Polite, kind and very professional. Did a great job fixing my garage door after it was struck by lightning. Thank you for a great experience
Showing 2,010 of 8,336 testimonials
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Bob Jenkins
05/20/2024
Percision Door is who I call now for garage door installation or service. We purchased a new Genie garage door opener in 2023 to replaced our old unit. Wow…the new Genie garage door opener was so smooth and quiet! We like the WiFi feature the most of our new unit. You can open the door for anyone while away from your home. I’ve opened the door for FedEx to drop off large boxes in the garage while raining. Percision Door just completed a service call today to inspect and repair our system that was affected by all the power surges last week while on vacation. One call today and Percision Door arrived within a few hours to fix our system. One call and our garage door was smooth and quiet again. Please reach out to Percision Door for your next garage door need. Riley and Kyle have both provided the best professional service.
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Al Hooker
05/18/2024
I had a problem with my garage door, keypad. The technician was able to resolve the problem. He also informed me about my rollers on the garage door, which were going bad, I had the rotors repaired also and the garage door rocks like a charm. Brian my technician was very professional and friendly. He is a great employee for this company.
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Rachel Peretz
05/17/2024
Our less-than-ten-year-old Genie garage door opener was stopping halfway up the track and moving only slightly when the button was pushed. My fiancé tried to troubleshoot it himself to no avail. I found Precision Garage Door Service based on their Google reviews. When I called, Lakin was friendly and helpful. She even tried to get a technician out the same day! When Dalton Merritt arrived to look at the door and troubleshoot the issue, he explained that we were lucky to have gotten the service out of it that we had, as it was underpowered for our heavy garage door (builder-grade). He was friendly and professional. He told me what the options were, detailed them for me on the tablet, and even offered to talk with my fiancé if there were any questions. We opted to go all in on the repair, replacing the garage door opener, having him add additional hinges for the panels, and an upgraded spring system. Was it cheap? No. Do I feel confident that if there’s another issue I can call Precision back and they’ll come back out? Absolutely! But I also know this repair will last us for years to come. I was extremely pleased with the quick response, attention to detail, and quality of service we received from Precision and their team. I highly recommend them.
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Susan Allen
05/16/2024
Chad was wonderful and so polite! They offered to send someone out the day after I called, but I couldn’t do that so we waited one day! Chad showed up promptly at 8 am and installed a new Genie Opener. He explained the process and why we needed a new opener. He then installed it! Very satisfied customers! Thanks again, Chad!
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Ernest Mattison
05/16/2024
Rialy did a outstanding job and he explained everything to me about the job. He is a very nice young man and very helpful. I will choose Persision doors again and give the best recomendation to my friends. Give Rialy a raise or a bonus, he deserves it.. He replaced my springs, rollers and added bracketts. He also replaced a broken and cracked brackett.
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James Fricke
05/15/2024
Precision did an outstanding job repair my garage door. The technician was very knowledgeable and courteous.The door now works better then ever.
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Kathy Maloney
05/15/2024
We are so pleased with the service we received from Precision Garage Door Service of Jacksonville. They had an extremely knowledgeable technician (Riley) at our house within 2 hours of my call this morning. He did an excellent job getting our 9 year old garage door functioning again and explaining what had gone wrong. We highly recommend this company.
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Dr. Rendon
05/15/2024
Good job!
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Joe Anderson
05/14/2024
On Sunday, May 12, 2024, our garage door opener started making a loud noise. I called Precision Door Service because they had serviced our garage door about 9 years ago and done a good job. I called Precision Tuesday Morning, May 14, today, at 0800 and they scheduled a technician to arrive between 2 pm and 4 pm. The technician, Mitchell Dehler called and arrived about 15 minutes early. he immediately diagnosed the problem, and clearly explained what was needed to fix it.. Our garage door opener was over 24 years old and simply wore out and needed to be replaced. Mitchell prepared a quote, explained the work that needed to be done and I approved. Mitchell was professional in every aspect, knowledgeable, efficient, and friendly. He explained the work he had done, helped program the new keypad, explained how the new garage opener switch worked, and helped set up the homelink in both our cars. He was a delight to work with and I enjoyed the opportunity to talk to him. I trusted Mitchell and that is high praise coming from me. Thank you for a great job and you are fortunate to have a technician of Mitchell’s caliber on your team.