Very happy with the service. The technician, Wes, was very knowledgeable and explained everything clearly. He did a great job with the install: quick, efficient and clean. Made sure that everything was working correctly. Helped program the keypad and car openers. Will definitely be using you again for my other door and will request Wes if that is possible. Thank you for your service.
Showing 2,290 of 8,336 testimonials
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Paul Hammond
01/05/2024
Tech was very helpful, very informative and professional. Thank you
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Julie Clevinger
01/04/2024
Jason and his team were extremely helpful in our garage door questions and needs!
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Jeff Chapkin
01/04/2024
Timely service with a professional technician! Highly recommend!
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Carol Adcox
01/04/2024
Chad arrived early within his window. He was friendly, listened carefully to my issue and went straight to work. He found the problem quickly and explained what needed to be done. All fixed! Thank you Chad and Precision Garage Door.
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Casandra Schlegel
01/04/2024
Today was the second day my garage door would not close. Having had an extremely busy week and day that still included several errands I could not do since I could not get garage to close, I was extremely frustrated and anxious. It just so happened the Mint magazine was in my mailbox today also. So I started flipping through. First call could not get here until tomorrow afternoon (even though they advertised same day appts). Second call, no one had actually picked up my call but then I flipped the page and saw Precision advertisement and hung up that call to call Precision. I had seen their ads before. So I promptly called. The sweet and calm young lady who answered could sense my frustration and she was vey quick and calm and told me she’d have someone here between 4-6 pm TODAY! That was only 2 hours later. She was very kind and professional. And to my surprise; I got a call from Dalton at 2:48 asking if he and Mitchell could come earlier! They were here by 3. Thinking they would probably only be replacing the sensors; I pointed out a few other things I’d noticed and they educated me on some things they noted during their inspection. They ended up replacing the sensors, the wall mount buttons, the wheels in the tracks, the coil things in top ends (can’t remember what they are called) they repaired and reinforced the arm connection to the garage door and a few other things! No pressure; they left these things up to me. I asked if they had the time and parts required and they did so I said let’s do it since you are here now. They were all done in just over an hour! They were very friendly, knowledgeable, professional and understanding. Good employees are very hard to find these days it seems; but Dalton and Mitchel are extremely amazing! They are the type of employees you want representing your company. I truly enjoyed and trusted them and their work! Thank you so much!!
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Dan Humenik
01/03/2024
Absolutely wonderful. Called them on New Years day after an accident into our garage and they actually answered the phone, came out the very next day and fixed everything perfectly. Very professional and nice workers. We have had them for years and always have come through great!
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Keith Green
01/03/2024
This was an excellent experience. The sales person was courteous and professional. Every thing he explained was done to the letter. The crew called ahead and showed up on time. These guys work like a well oiled machine. This was an entire garage door installation from scratch and they were done in less than three hours. They cleaned up after themselves. When they were done they showed me how to use and program the remotes. The only things they left were a happy customer and a garage door that operates flawlessly.
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Russ Dixon
01/02/2024
Fast response. Courteous technician (Chad). Reasonable prices. Highly recommend
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Michael Bevins
01/02/2024
Nate was our Technician & he was fantastic. He showed up on time & installed a door opener keypad. He also serviced our door & walked me thru the Genie app setup. Great service & customer service. Thanks Nate!