Associate was polite and relatable. Was able to explain everything well and to the point.
Showing 2,470 of 8,336 testimonials
-
-
Matthew Nagy
10/02/2023
I have used Precision Door in the past for another property. They helped me then and helped me now with professional and expediency. They let you know ahead of time what needs to be repaired to solve the problem and also give choices for saving time/money in the future.
-
Teresa Hill
10/02/2023
Extremely satisfied with the service on my garage door. Chad arrived a little early; inspected our garage door and was great to troubleshoot all of our issues. He explained everything he was doing and why we were having the problems we were experiencing. The price was also extremely reasonable. We had a great experience with Precision Door Service and will definitely use you in the future and recommend you to our friends.
-
Delmar Fischer
09/29/2023
I called for an annual tuneup because I thought the door wasn’t being controlled enough by the motor and chain. The servicemen said there wasn’t much they could do about that, but they said it was a very noisy unit, and there were much quieter units available. I accepted their quote to install a Genie unit and it is wonderful! It opens and closes with barely a whisper! The installation by a supervised trainee was done promptly and cleanly. I am a satified customer.
-
Michael Hayes
09/29/2023
Technician showed up on time was informative and told me what needed to be done. He provided a couple of options. Performed the work in a short amount of time and was very helpful. I would call them again if needed. Overall experience was great.
-
Joseph Mclaughlin
09/29/2023
We chose Precision because we needed garage door service in the past and the service we received from Precision was very good. This experience proved we were right to call you again. In this case, Kaleb King was an exemplary representative of your organization. He was friendly, professional and very knowledgeable. He answered our questions completely and concisely. He didn’t deliver a ‘hard pitch’ to upsell us on additional equipment/services, but instead, provided us with valid information that allowed us to make the decision to replace some of the system hardware. I was in Hotel operations and sales for 30+ years. Kaleb displayed the high level of customer service, sound communication skills and polished professionalism I would look for in my employees. Thank you
-
Glenn Marble
09/29/2023
My garage door would not open so I looked online for someone to repair it. I found Precision has a 5-star rating so I gave them a call. To my pleasant surprise they scheduled an appointment that same day in the late afternoon. An hour or so later I received a call from the Tech asking if he could come earlier. George arrived soon afterward. I explained the symptoms (the door was down but was trying to close, rather than open) and what I had done prior to calling Precision. He began to immediately examine the opener. After about 10-15 minutes, he called me into the garage and explained what he had found and what he had done to correct it. He had made one major adjustment and then lubricated all the hinges and rollers. This vastly improved the operation of the door over how it worked before it quit working earlier that day. Since there were no parts to be replaced, George charged me for only the service call. This kind of service checks all the boxes: fast response to my call, quickly correcting the problem, and a very reasonable cost. Thanks Precision! I’ll keep your number handy for when I need any other service to my garage door.
-
Jim Price
09/29/2023
Excellent, professional services. Very satisfied. Jim Price
-
Jeff Troxell
09/28/2023
Dalton was excellent, explained what needed to be done! Excellent work and fast, my highest recommendation to a great company and a super professional Dalton!
-
Glen Mason
09/28/2023
Very pleased with the service completed. Nate was very informative, courteous and helpful. It was obvious that he knew what he was doing and started from the possible simple problem and progressed from there. Fortunately, it was a minor issue that was repaired quickly. The process from calling and setting the appointment to completion was a great experience. I know who I’ll call if and when I need service or replacement.