Excellent all area’s. Polite, on time, explained everything, meticulous on work being done. Walter is a definite asset to this business
Showing 320 of 8,336 testimonials
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Brian C
01/23/2026
Tim did a great job explaining my options and never once made me feel like I had to do something I wasn’t comfortable with. He educated me on the what was broken, on all the options for the fix, and how to maintain care for the garage door. Thanks!
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Rob C
01/23/2026
Precision did a great job and I have to send kudos to Ron who came on time, diagnosed the items that needed to happen and a few options to consider. Very professional and did the complete repair in about an hour.
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Nathan Barron
01/23/2026
Great service, friendly technician and very quick spring conversion.
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Hal & Priscilla Swanson
01/22/2026
The garage door and installation went great. The partial financing we did was and still is a disaster. The technician and office manager (Michelle) said it was 12 months no interest. I received a call from a rude lady stating we had not responded to her emails to sign the financing paperwork. In reviewing the emails, this email was sent in a “NO-REPLY” email. When we reviewed the document it said 6 months no interest. The finance company and Precision point the finger at the each other. “We can’t change it, they have to”. When I reached out to Precision today, they told me I selected the 6 months option on the initial application, which is not true, the only fields to be completed are demographics. Since that didn’t work, they referred me back to the finance company. Today they said Accounting was the only one that could help, pointing in a new direction. Of course, I could not speak to anyone, guess they need time to look for someone else to point the finger at.
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William Porter
01/22/2026
Fast, responsive, courteous and knowledgeable.
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Greg Alderman
01/22/2026
Great service. Tim was cool to work with. You can tell he’s been doing it for 15 years.
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Joe Demarco
01/22/2026
Your employee Cameron was very polite and helpful. He arrived soon after our call and stayed until we had everything taken care of. He left us with information to call him anytime and we are thankful for his help.
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MCBerg
01/21/2026
Called Precision Garage Door Service for an estimate to repair or replace a broken cable and garage door opener, plus repair work on other garage doors. Kalen arrived promptly, provided an assessment on the equipment and cost for various options of service. He completed the work same day and helped set up a new system. He was knowledgeable, respectful, professional, and friendly. Very pleased with the exceptional customer-focused services provided by Kalen and Precision Garage Door Service. Their website is informative and easy to navigate. Appreciate their openness to display photos and short bios of their employees.
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Robbin Ossi
01/21/2026
I had an excellent experience with Connor Brooks from Precision Garage Door Service of Jacksonville. From the moment he arrived, Connor was professional, knowledgeable, and respectful of my time and property. Connor walked me through the issues with our existing garage door that would no longer open with the controls. He took the time to explain which components were affected and the potential issues that could arise in the future. I never felt rushed or pressured, and he made sure all my questions were answered before moving forward.