Fantastic service! Called at 2:20 and Jeff was here at 4:30 to fix a broken spring. He ended up updating cables and end plates. Professional, friendly and finished within 75 minutes. This is the 2nd time I have used Precision and will continue to use along with recommending to anyone who asks!
Showing 5,170 of 8,336 testimonials
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William Smith
09/09/2019
door springs and cables with bearings very good professional excellent work
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Ray Teems
09/07/2019
Michael was my service Technician and answered all my questions and was prompt and courteous. I chose your company by referral. Should I need you in the future I will certainly use you again. I was very satisfied with the service provided. Michael replaced a garage door cushion seal on the bottom of the garage door.
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MBur
09/06/2019
Our door opener was 25 years old and the drive belt had come off. The repairman said it was a “dinosaur” and sold us a $696 new opener with WiFi. He was early getting to our house and worked very quickly doing a great job. He explained the new wall remote and said we needed to download the app so we could use our phones, if needed, to open/close the door. After he left, getting the app installed and working on the first of two phones was simple, as he said. The second phone was not so easy. My only suggestion would be that if a new system is installed at a home where the residents are over 50, that the repairman stay and make sure it is completed. We finally called the company and they had someone call us back who was most helpful. Both phones now work and we are happy. Another note…we had seen on TV that the service call was free. We failed to mention the ad and were told we would be charged $49. I called back to question that and was told you have to mention the ad. (We didn’t remember hearing that on the ad.)They then said they would remove the service charge, which was great…so make sure you mention the ad!!!
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Mike Baker
09/05/2019
Called at around 8:15 AM. They were here by 9 AM. New motor and total overhaul done by 10:45AM. Mike was awesome. Highly recommend.
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Monica Cox
09/03/2019
Garage door repair, excellent service, at my home in less than 2 hours. Professional workmanship, job done in less than one hour, quality repair, knowledgeable technician.
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Bella Raiford
09/03/2019
Jason whatever your doing to run this company is working. From first contact your phone operator was very pleasant and made sure we had a technician today.Our cable broke on our garage door the day before Dorian was about to go by Jacksonville you had a great tech come to our home and he fixed in half an hour. Our home is on Mill Cove and I was concerned about water coming in but you took care of that worry for us. I will recommend you to everyone I know. Thank you so much!
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William Fonner
08/31/2019
Tech Jerimiah called before arriving and also arrived at the time given to me by the office. Jerimiah was professional and knowledgeable on my opener and made sure everything worked and that I was satisfied with the results. I will not use anyone else for problems which may arise with my garage door. Also when I called I was given a time for the next day due to the time I placed the call, but after telling them of my problem they worked me in on the same day. Thank you for the job done well.
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Karla Pacetti
08/30/2019
Your company came highly recommended to me. I needed immediate garage repair and the appointment was made for the following day. The technician followed up, was on time and did a great job. I will recommend your company in the future.
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ROBERT DOBROSKY
08/30/2019
Mark the technician was excellent. He gave a thorough explanation and assisted with the selection of our new doo.