Definitely a 5. Jeff was the service rep you sent and I couldn’t had a better person. He worked efficiently and was most pleasant. I will not hesitate to use Jeff again.
Showing 5,460 of 8,336 testimonials
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Pamela Hull
10/25/2018
This is the second time I used Precision for my garage door needs. Both times the repair person was out here quickly and they were able to diagnose the problem. Whatever was needed for the repair, was on their truck, allowing them to get right to the repair. I’m delighted with their ability and desire to help their customers.
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John Dunbar
10/23/2018
Your installation crew did a 5 star job ? They were here on time and compleared the job efficiently. I’d recommend your company .
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Steve Eakin
10/20/2018
Your tech, Alan, called in advance, just like I had requested he do as he was heading to our house. He stated that he was running ‘early’, and actually asked if it was okay to arrive prior to his scheduled appointment time. (You are sitting down reading this, right?!?) Once he arrived and surveyed the problem (broken spring), he called me back with two estimates; one with a cheaper alternative in cost. I’m the one who chose the higher priced spring, not Alan, with the longer warranty. Within the hour, he and his helper were done, door tested, and verified everything was in good working order. All of the broken materials had been removed, and the area had been swept. These type repairs are never budgeted for, nor are they cheap by any means, but when you receive the options up front, and the service provided by your company every step of the way, it makes spending this amount of money on a garage door repair that much more palatable. Thanks for providing myself and my wife today a truly pleasurable Customer Service experience!
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Jerry Milton
10/20/2018
Your technician, Ryan, was very knowledgeable and courteous. He offered and explained a full range of repair options with a very professional, common sense approach. Without a doubt, I will recommend your service and call on you guys again in the future.
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Carol David
10/18/2018
This is the second time I’ve used Precision Door Service. Very professional and responsive. Called on Tuesday and Jeff came out on Wednesday to check an opener that wasn’t working. The old unit couldn’t be fixed (an apparent power surge from a lightening storm) so Jeff installed a new opener with sensors, keypad, wall switch and remotes. The new opener is much more quiet than the old. I’m very pleased and would highly recommend Precision.
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Larry Napper
10/17/2018
I was very impressed with your representative who came to my j hp home. Very satisfied.
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Adina Ford
10/16/2018
I chose Precision because I used them years ago (possibly 2005). Can’t remember what they did, but never had a problem afterwards. Found that old paperwork, got the name, Precision, and knew who that’s who I wanted to call. Ryan Smith was totally awesome. Good, hard worker and totally polite, which you don’t always find. Thank you all for having a great company! Adina Ford
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Ed Wagner
10/15/2018
Great company and service technical folks. Would recommend to all who have garage door problems to call precision immediatly.
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Jimmy Alexander
10/14/2018
Service was prompt and courteous. Noisy garage door is now quiet. New springs and other critical parts give us peace of mind with a lifetime warranty.