Called to get broken springs fixed. Tech showed us other problems with door. Everything is fixed and working well now.
Showing 7,920 of 8,336 testimonials
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Anthony Henderson
09/03/2013
thanks mr. sheppard for doing a good job, an your consideration if there is another need for garage door repair I will call, your company first. once again thank you .
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Carol Heise
08/30/2013
Loved the truck! Technician was professional and dressed nicely. My name is Carl and not Carol as you have on all your records.
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Don Briggs
08/29/2013
Thank you for the on time work on our broken spring. Chris explained all the work needed and suggested a package that fit our needs. He worked quickly and we are very pleased with his work. We will recommend you to any friends with garage door trouble. Thank you, Don Briggs
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Richard & Tiffany Cutler
08/28/2013
Chris was very knowledgeable and helpful in explaining what was being done and helping me understand the life cycles of the parts involved with the garage door so I could make the right decision for my situation. My garage door is working very well now and I have a great warranty to go with it. Couldn’t be any more satisfied.
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ROGER Birong
08/28/2013
I was very impressed with your technician, Tim, who not only displayed thorough technical knowledge but also, upon installation of new springs, determined that the original installers had used the wrong size. He then proceeded to remove the new springs he had just installed and replace them with the proper size. I would never have known the difference. Tim is a credit to your organization in every respect. In addition, your prompt response to my “emergency” (my car was trapped in the garage)was also greatly appreciated.
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James Karr
08/27/2013
Enjoyed Travis’s visit very much . Actually read his earlier on-line evals as soon as he called ahead(20 mins). He immediately pointed out the obvious trouble points, and explained why each was so. He then explained the “rebuild” package and warranty, and I was sold! Now, new cables, springs, bearing hangars and rollers later, we are quiet and SAFE! I’m confident in many more years with our door system. Thanks!
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John Twardowski
08/27/2013
Jeremy, was was very professional,corrected the problem with no trouble. Thank You, JT
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Kathy Maule
08/26/2013
Frank was friendly, courteous and very knowledge. He explained what had happened to create the situation and then explained what needed to be done. Thank you Frank. And my thanks to Precision who sent help when local businesses would not help me after “business hours”. I would definitely recommend your services whenever possible.
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Eddie Mims
08/26/2013
I had a pleasant experience from the lady that took the call and scheduled the appointment to the service technician. Tim the service tech did an excellent job at explaining the workings of the door and the possible reason for the spring failure. He explain the repair options and left it to me to make the choice on how far I wanted to go. Thanks for the good experience.