Our garage door became inoperative this morning. Upon returning from a doctors appointment late this Afternoon we noticed one of your trucks in our neighborhood and called the number given. I was pleasantly surprised to find that a service technician would call on me this evening. He called an hour later to tell me be was on the way. We decided on what we wanted repaired following the suggestions by our technician. Our springs, rollers, and pulleys were replaced with lifetime warranties. All was handled quickly and professionally.
Showing 8,060 of 8,336 testimonials
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Marvin Bolante
05/20/2013
Tim was very professional and knowledgeable of the product… Prompt on his ETA after his call ahead and did the job in a timely manner… He is truly an asset to the Company
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Pat Melvin
05/19/2013
I am very appreciative of Chris McBee’s work today. He clearly stated the problem, referenced a previous work order and the fact that I still had a warranty on one of the parts, and then efficiently took care of the problem. This is the kind of service that I look for. It is why I immediately sought out the company when I had a problem yesterday (because of the previous wonderful service) and why I will return to them.
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Bruce Harrell
05/18/2013
Chris was extremely knowledgeable and worked well. It was extremely hot today, especially in the garage but he was very professional. The new door opener and nylon rollers are so smooth and quite. As a bit of a budget conscious DIY, Chris explained the difference between the retail rollers and professional grade. Lesson learned. The price was reasonable. I would recommend to anyone.
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Carol Thomerson
05/17/2013
I have to say I am extremely impressed with your company. First of all the confirmation email you sent was outstanding. I wish every company that sends service people out would adopt your strategy. I knew exactly who was coming even what he looked like. Just awesome!! Tim was extremely professional and polite. He reviewed all my options and was very patient and knowledgeable. He fixed everything quickly and everything is working great. The whole process was carefree! Seriously, I wish all service firms I use could be like you all. The only thing I could say that was frustrating was the girl could not find my info when scheduling. I am a repeat customer. Thank God I found my old paperwork since my spring had a lifetime guarantee.
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Elvyn Sanchez
05/13/2013
Great service and very helpful. Very knowledgable.
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Rick Potter
05/13/2013
Excellent job in every respect! Chris is a first class technician who takes pride in his work. Thanks Precision!
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Marsha Alderman
05/13/2013
THE SERVICE MAN THAT CAME TO OUR HOME WAS FRIENDLY AND POLITE, EXPLAINED EXACTLY WHAT WAS NEEDED AND WHY….. WE KNEW WE HAD A BROKEN SPRING….HOWEVER WE HAD TO HAVE BOTH SPRINGS REPLACED AND THE ROLLERS…. EVEN THOUGH THE COST WAS MORE THAN WE ANTICIPATED INITIALLY, WE UNDERSTOOD THE NEED FOR HAVING BOTH SPRINGS REPLACED ALONG WITH THE ROLLERS. WE ARE HAPPY TO BE ABLE TO PARK OUR CAR IN THE GARAGE AGAIN. THANKS!
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Laura Johnson
05/11/2013
I had a fabulous experience with your company. Your service technician, Frank, was prompt, courteous, and patiently answered all of my questions. He worked quickly and efficiently and made sure that everything was in working order and clean before he left. He truly went above and beyond, and is an asset to your company. I will be recommending your company to my family and friends in the future.
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Jamael Rahman
05/11/2013
I was happy with the job and the installer was very professional. I will recommend your company anytime to anyone. Thanks.