Trusted by Thousands of Homeowners

Every review below comes from a verified homeowner we’ve served. We don’t edit, sort, or filter — just consistent, dated entries so you can read in the customer’s own words.

Showing 830 of 8,336 testimonials

  • Jennifer Klinger

    08/22/2025
    Tech: Chad Martin Service: Broken Garage Door Spring Repair Jacksonville

    Chad Martin came out to inspect my broken garage door. He was so professional and friendly. He took the time to answer all of my questions. He didn’t try to sell me on any additional parts that didn’t need replacement just yet. 5 star experience. I will definitely request him next time I need garage door service.

  • George McInnis

    08/22/2025
    Tech: Andrew Butler Service: Broken Garage Door Spring Repair Jacksonville

    I wish that I could remember the young man’s name, but I can’t. I will say that he was on time, and very courteous. (My dog liked him so that’s a plus) he inspected the entire door system, told me what i needed to keep an eye out for and then replaced both springs on my garage door in about half the time he said it would take. I am very happy with the whole experience from the phone call to the van leaving my driveway it couldn’t have been better. PS. I hope you can figure out who he was, he deserves a raise.

  • Patty Bentley

    08/22/2025
    Tech: Hayden Saari Service: Broken Garage Door Spring Repair Jacksonville

    Hayden did a great job replacing the springs. Door works great now. He was friendly and professional and made sure all the nuts and bolts were tight. I would highly recommend this company.

  • George Gresham

    08/21/2025
    Tech: Hayden Saari Service: Garage Door Opener Install Jacksonville

    Your customer service is among the best we’ve ever experienced. Our technician, Hayden, was professional, thorough, friendly and neat. He did an outstanding job from start to finish—from quickly identifying the problem to making sure every detail of the new door opener installation was correct and well explained. We could not have been more pleased. Thank you!

  • April Fairchild

    08/21/2025
    Tech: Dalton Merritt Service: Garage Door Opener Install Jacksonville

    I called Precision at 10:30am this morning as my garage door opener, which was only 2 years old was not working. Dalton and Josh arrived at 12:30pm on the same day and were extremely helpful in reviewing the issues with my opener and providing several solutions with the pricing. They were very informative, and I did not feel they were pushing for a bigger sale. I ended up buying a new system and they provided me a discount for the part they were not able to replace in the old system to go against the purchase of a new one. They replaced worn parts on my garage door and with the new system, my door is virtually quiet when it opens and closes. They were both very pleasant and helpful during the installation and I felt very confident in the work that they were doing. They provided excellent customer service.

  • P. D.

    08/21/2025
    Tech: Andrew Butler Service: Garage Door Opener Install Jacksonville

    Excellent service from the initial call to the completion of the service. Andrew arrived within an hour after I made my call. He was extremely helpful, professional, and knowledgeable. He thoroughly explained the problem and all possible solutions. There was no pressure. I would highly recommend Percision for any garage door needs.

  • Susan Ann Lee

    08/21/2025
    Tech: Tim Van Vuren Service: Garage Door Repair Jacksonville

    Great service !

  • Maria Vergara

    08/21/2025
    Tech: Nate Lewis Service: Install Garage Doors Jacksonville

    I ONLY call Precision Garage Door for any repair I need at both locations! I have used Precision for years and I have nothing but good things to say about this company! They are #1 in my family because they go the extra mile for customer service! I love all the guys that they send to my home to do top notch service! I was very pleased with Nate the guy made my experience very pleasant! Even though I had tons of other issues that I was dealing with! He went the extra mile to help! Thanks for being so professional and helpful! My door broke yesterday and they said they would come right away today! Which they did!! They worked me in today to solve my issue! Great company and great service! Thanks

  • Jim Wilcox

    08/21/2025
    Tech: Riley Holloway-Heim Service: Broken Garage Door Spring Repair Jacksonville

    Riley serviced our garage door last year, this year was an entirely different issue, but must admit was somewhat skeptical… However, Riley is very knowledgeable, explained the new issue, is very professional, do rely on his experience.

  • Scott Hamilton

    08/21/2025
    Tech: Chad Martin Service: Broken Garage Door Spring Repair Jacksonville

    The technician (Chad) was great. The associate in the office was not good. In spite of me spelling my street name (Carrara Court) 4 times, she sent the technician out with the address as Parrao Court.