Very pleasant and great explanations of the problem
Showing 890 of 8,336 testimonials
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Kelly Taylor
08/08/2025
Had a wonderful experience with Precision. The tech Wayne did a great job. He listened to my objectives on my garage door replacement and made recommendations. I never felt pressured. Overall, I would highly recommend Precision to anyone needing repair work or installation of a new garage door system. They now have a customer for life!
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Pat Moore
08/08/2025
Noah was the Precision technician who came to my home at my request to assess the condition of my garage door. He was highly competent and professional going the extra mile to provide excellent customer service with the installation of a new motor, springs and other elements as part of a comprehensive replacement of those elements. He especially went out of his way to give me a very fair price and because of that fair approach, I purchased a new motor, springs etc. Noah is an exemplary employee who reflects so well on your company. He deserves a bonus/raise. Thank you for the opportunity to comment.
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Morris Bellick
08/08/2025
Technician was professional. He completed assessment, provided recommendations with pricing and completed agreed upon work in timely manner.
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Numa Turner
08/08/2025
Didn’t need much (reprogramming a remote) but done quickly, and educated me on how it’s done if needed again (sometimes occurs with battery change).
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Penny Rajhansa
08/07/2025
Noah, was so professional and knowledgeable. We had great experience dealing with him, wish all service techs were this good.
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Colleen Deboer
08/07/2025
Drew arrived on time and completed the work efficiently and timely. He explained what repairs were needed immediately and what repairs would be needed down the road, which gave us options to consider. He was very personable, knowledgeable, and tidy in his work. We are grateful to Drew for completing the job in one visit on the day of the service call. Highly recommend Drew and Precision Garage Door.
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Katie Sosayachanh
08/07/2025
Very pleased with the service I received from Precision Garage Door Service of Jacksonville! I spoke directly with the manager when making my appointment today; she was very courteous and helpful, dispatching a technician immediately. The technician gave a courtesy call with his ETA. He arrived and promptly assessed the situation, giving a quote and explaining the work that was needed. When he encountered another unexpected issue, he gave all the pricing and product information so that I could make informed decisions, offering advice on what would be the best overall savings and investment in the long run. I ended up needing to replace not only the broken spring, but also worn cables, roller, and a shredded belt drive, all of which were in bad condition or inoperable. I was extremely satisfied with the work that was done, and my garage door is working better than ever now!! The tech was friendly, hard working, and did an excellent job!! He even gave tips on garage door maintenance that I did not know about and provided a bottle of the lubricant I would need for future maintenance. Thank you so much!! I will highly recommend this reputable company to anyone who needs garage door service, keep up the good work!!
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Diana Whitaker
08/06/2025
Ron was very professional, on time within parameters. He was in a company marked vehicle, and was very knowledgeable and explained what was wrong with my garage door. He was very fast, and excellent comunications. I would highly recommend this company. It took me three different people to try to fix my garage door. Precision Garage door, Ron fixed it within 45 minutes. Thank you very much.
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Tom
08/06/2025
Technician Walter performed excellent service with outstanding results. Will definitely use Precision in the future when a Genie is needed on the job.