Yesterday, as I attempted to raise the garage door to go out for some yard work, the door opened only a few inches. After trying to find the problem, I noticed the slack lifting cables on both sides of the door, just as it began to rain. Although I had never used Precision Garage Door Service before, I knew of their good reputation, and the company’s technician, Riley Holloway-Heim, proved I made a good decision. Riley’s work was quick, efficient, and professional. He was quite personable, and gave us a full explanation of the spring replacement and the estimate up front. He is exceptional at his job. Thank you, Riley. J.P. Mann
Showing 910 of 8,336 testimonials
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JOSEPH HARDING
08/04/2025
We needed to repair our garage door and opener . Hayden did a very thorough job . Everything is back to where it was 20 years sgo. This was an original Precision product and the repairs certainly were done well. The price was definitely more than we anticipated so caution should be exercised in making decisions.
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Michelle Sinclair
08/04/2025
Kyle was very professional and friendly. We really appreciated his honesty! He provided a quote for us. We will make our necessary repairs and call back for our new garage door!
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Joe Gates
08/03/2025
It was easy to get ahold of the company and have someone come out relatively quickly. Service rep was kind and respectful. Rep affirmed what I believed to be the issue. Only real problem was the quote to fix it was egregious. I had done research on fixing the problem before hand so I knew what parts cost. I called for assistance because I needed someone else’s expertise, but the price with Precision was way too high. I estimated a fair price for parts, labor, and a service fee to be in the ball part of $900. I called two other places which were right in the ballpark of my expectations, and I ended up paying $870 out the door. This is slightly less than half (of the cheapest option) I was quoted by Precision. Nothing wrong with my experience with the company. I just wasn’t willing to pay the clear premium expected for their expertise.
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Carter Funk
08/03/2025
I called Precision on a Saturday morning expecting to leave a voice message. I was surprised when a live person answered the phone and more surprised when they scheduled the service for the same day. Kalen arrived in the time slot promised, diagnosed the problem and gave me an estimate. He did everything quickly and professionally and explained how to use the new opener. He even took the time to program my car to the new unit – above and beyond!
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Richard Maly
08/02/2025
Cameron is very polite and professional. He arrived and assessed my needs through a short conversation and then he presented me with options. I was able to confidently choose the garage door opener that was best for me. He worked quickly in the heat of Florida didn’t miss a beat. I highly recommend garage doors for Jacksonville and Cameron.
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Hiram Rivera
08/02/2025
Outstanding customer service. Outstanding workmanship. No beating around the bush. Tell you what’s needed and why! Respectful and courteous. Used them before and will use them again.
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Trish Goodwin
08/02/2025
Overall it was a good experience. The response time could not have been faster. The gentleman that completed the repair was very professional. He explained everything. He provided options and was never pushy. I would definitely recommend this to anyone in need of garage door repairs.
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Terry Lahey
08/02/2025
professional and timely.
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Lindsay Helms
08/02/2025
They responded quickly for same day service. The technician was on time and identified and resolved the problem. Very good experience.