The service tech arrived ahead of time and was polite and very efficient. With out hesitation would use again in future
Showing 3,220 of 8,336 testimonials
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Patricia Phelan
09/17/2022
Everything was great. Tech called ahead fixed my problem and had me able to get out of my garage quickly
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Joan Kuebler
09/17/2022
Riley, the technician was very knowledgeable, professional and courteous…he repaired my very noisy garage door and explained in detail the adjustments, etc…I was very impressed!…I would definitely call Precision again and request technician Riley!…
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Thomas Gaddis
09/16/2022
only bright spot was the installer. Spent about $500 on a genie opener that came with ONE remote and is not compatible with my Clicker remote keypad. So have to go buy a remote keypad and another remote. Seems even mid range genie products at home depot have two remotes and a keypad?!?!
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Jason Torres
09/16/2022
Does not offer a free quote/estimate! Website is outdated and no longer offers the “green/lifetime” springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you’re NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don’t use the excuse of there’s a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you’re shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician’s professionalism
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Medhat Bissada
09/15/2022
Job was well performed. Excellent customer service, knowledgeable Technician. Precision team, Keep on making your customers happy.
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Mike Mazzulla
09/14/2022
Next day service, courteous reception staff and field service personnel
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joe arney
09/14/2022
Tim Van Vuren was our technician and he did a fabulous repair job everything was explained and options offered. New springs, cables,rollers, rod bearings and one hinge replaced. Our 40 year old door now has new life all done in around an hour and at a fair price. PDS is the best very satisfied.
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Brenda Wilson
09/14/2022
What a great experience. Punctual, nice and polite young men. We will definitely recommend you company.
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John Grim
09/14/2022
Service was thorough, but quick. Nate did an excellent job of explaining all procedures. I have used precision on more than one occasion and have always been completely satisfied.