Very dissatisfied customer. I ordered True White doors and what was installed was grey doors. I raise this issue immediately following the install and was told the grey is white. Waiting for this to be made right…
Showing 7,630 of 8,336 testimonials
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Tiffany Pham
05/02/2014
Justin was really understanding and the work was done quickly, really happy with the adjustments.
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Reggie Roper
05/01/2014
Techs were extremely knowledgeable and efficient!!! They demonstrated great respect for personal property and never once interrupted the flow of planned events. OUTSTANDING SERVICE!!!
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Gloria Lee
05/01/2014
VERY PROFESSIONAL.
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Johnny Cuyler
04/30/2014
The technician did a great job he was very knowledgable with his technique he explained everything and was very patient and professional. He said they would be getting back with me as the keypad needed for my garage wasn’t in and the one he tried to replace it with didn’t work. I look forward to hearing from you guys soon. Thank you so much. Johnnie Cuyler
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Tramaine Stanberry
04/29/2014
My experience with Precision was excellent from beginning to end. The customer service representative was pleasant. She sent me a email confirmation with my appointment details,the name and picture of my technician. Chad came out he was very professional and informed me step by step knowledge of what I needed to have done. He gave me several options to choose from. His service was fast and excellent quality. I will definitely recommend this company to others and return whenever my garage needs repairing. Thank you
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cynthia leaphart
04/29/2014
Technician was knowledgeable. He rapidly determined the problem and fixed it immediately. I have used Precision before for a spring problem and had confidence in the skill set, the customer service, and satisfaction with the repair. I do like the certified technicians, uniforms, and the fully insured technicians for service of my garage door.
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Brian Myers
04/29/2014
I used Precision to replace the springs because they were recommended by a friend. Justin came out and he was very professional and courteous. He called prior to his arrival and completed the job very fast. Then not even a month later I had some other issues with the door and motor. Justin came out again and replaced the motor. Once again he showed up on time and called prior to his arrival. He replaced the motor with a top quality one that was way better than the cheap crap the contractor put in. He discovered some other issues with the garage door (cracks in the center) and wheels up top on the door (broken) and recommended that I replace the whole door and get a complete new setup. I took his advice and paid a little extra money for the new setup instead of spending the money just to replace the wheels and had them come out and replace everything (which I was very glad I did). Dan was the technician that day and once again he called prior to his arrival and was very professional and courteous. All the work every time was done very fast and I couldn’t have asked for a better job. I love my new setup now and wished I would have done it a long time ago. There is no comparison to my old door and motor that was originally put in by the contractor. I cant even hear the door open and close now because it is so quiet. I was always worried that my old door and motor was going to fall apart, but not with the new one. I cant tell you how happy I am with the work, equipment, and employees that came out. I am a business owner myself and would definitely hire these guys to work for me. They both went out of their way to help me out. I will definitely recommended Precision to everyone that needs garage door repair work.
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Steven Quindoza
04/28/2014
excellent service! technicians were professional and courteous. I am very pleased with the service and product you delivered. I will recommend your company to family and friends.
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Lee Jamieson
04/28/2014
Garage door spring broke trapping the car in the garage. Precision sent someone out within about 2 hours of calling on a Sunday. Shaun did a full analysis of the garage door in case the spring breakage was due to an addition problem. He was very helpful explaining the state of the door (it’s old) and options for repair and packages available for our situation. Had the door fixed within an hour (even repaired a dodgy sensor). Also explained how to lubricate and test the door before he left. Would definitely recommend to others.