Great customer service!
Showing 8,170 of 8,336 testimonials
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Mary Perreault
12/17/2012
I am extremely pleased with Precision Overhead Garage Door. By coincidence, our old garage door opener broke while our bathroom contractor was working in the house. He recommended Precision, and I took that referral based on my excellent experience with that contractor alone. I had not heard of Precision prior to this referral, but my experience with them earned them FIVE STARS; I would recommend them to anyone. The assigned technician was very professional. Mr. Shawn Smith arrived for the appointment exactly on time. He was very methodical in figuring out what had happened, and used a checklist to go over the condition of the equipment with me. After explaining the most likely cause of the failure, he made an appointment for the next day to replace the springs, balance the door and install a new garage door opener. Once again, he was exactly on time. His work was outstanding and especially clean, using existing holes and wiring as much as possible. It looks like an original install rather than a repair/replacement. In addition to being highly professional, Mr. Smith was also very pleasant to deal with. I especially appreciated the upfront explanation of the costs for the services and equipment. There were no surprises when it came time to pay the bill. Precision demonstrated great technical expertise and high standards of customer service; I will not hesitate to call on them again.
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Gary DENNISON
12/17/2012
The tech was very pleasant and helpful. Took care of all my needs.
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Mary Proctor
12/17/2012
I would highly recommend Precision for any garage door service needs – prompt, courteous, knowledgeable and honest. Great business model.
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Michael Mcrae
12/15/2012
Your service tech was very knowledgable and curtious
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John Dunlap
12/11/2012
Frank was very personable, informative, knowledgable,and efficient . Started with springs, but replaced opener and rollers. System was 22years old . My wife thought something was wrong when she couldn’t hear the system. We should be set for life!
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Sharon Jackson
12/11/2012
Same day service. Technician was on time and courteous. Technician explained problem and solution including costs prior to repair. Repair only took 30 minutes.
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Helen Werking
12/11/2012
Efficient, courteous, knowledgeable, …….good job!
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Efstathios Markantonatos
12/09/2012
Fast service. LiftMaster chain drive that came with th house lasted 16 years. Hope the belt drive design lasts just as long.
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Deirdre Johnson
12/08/2012
The repair took less than10 minutes he was fast and professional. It is the second time he has done repairs for us and I couldn’t be more pleased with is service. Thank-you for sending the best.